Shipping policy
The Blu Label Shipping Policy
At The Blu Label, we are committed to getting your order to you as quickly and efficiently as possible.
• Orders are processed within 1–3 business days after payment has been received. Processing times may be extended during holidays, new launches, or promotional events.
• Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package's progress.
• Shipping rates and delivery estimates are calculated at checkout based on the selected shipping method and destination.
• The Blu Label is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our control after the package has been transferred to the shipping provider.
• Please ensure that all shipping information is accurate before placing your order. The Blu Label is not responsible for orders shipped to incorrect addresses provided at checkout.
• If your package is lost, damaged, or marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim. You may also reach out to us, and we will do our best to assist you throughout the process.
• Questions regarding your order can be directed to our customer service team through our social media accounts or by email.